Privacy policy

At ITVFLEX (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IPTV services (collectively, the “Service”). By using ITVFLEX, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Email address

  • Payment-related information (processed securely by third-party payment providers)

  • Account login details

  • Communications with customer support

1.2 Non-Personal Information

We may automatically collect certain non-personal information when you access the Service, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage activity

  • Date and time of access


2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our Service

  • Process payments and subscriptions

  • Create and manage user accounts

  • Improve website functionality and service performance

  • Communicate with you regarding updates, support, and service-related notices

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Comply with legal obligations


3. Cookies & Tracking Technologies

ITVFLEX may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve overall performance. You may disable cookies through your browser settings, though some features of the Service may not function properly.


4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With trusted third-party service providers (e.g., payment processors, hosting providers) who assist in operating our Service

  • When required by law, regulation, or legal process

  • To protect the rights, safety, and security of ITVFLEX, our users, or others


5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.


8. User Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.


9. Children’s Privacy

ITVFLEX does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have collected such information, we will take steps to delete it promptly.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service constitutes acceptance of the revised Privacy Policy.


11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us: